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Collect truly useful insights

Capture direct, clear and actionable insights from your fans as they engage with our technology.

Increase satisfaction and affiliation

Our clients report higher satisfaction  for both their customers and their team members when using our AI enhanced CS chat.

Improve your average spend!

Our ticketing clients report a 25% to as high as 50% increase in Average Ticket Price for sales made in chat.

Why Us?

Meet Your Guests Where They Are

We provide fast and easy integrations with the most popular mobile chat and voice channels so your sports, concert, or performing arts guests can connect with you to get automated event and venue information, or even purchase tickets, without ever leaving their preferred communication channel.

Chat Enabled Sales

Sell tickets, merchandise, and concessions right in your guest's favorite chat client.

AI Powered Customer Service

Handle more customer service inquiries without live agents in all of your chat channels.

Conversational Search

Get better venue and event information to your guests in an intuitive, conversational format with scored chatbot responses. 

Use Our AI Engine to Power Your



Customer Service

Get started with BroadwAI Today


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